Shipping Policy
Last Updated: August 25, 2026
At Slayd Apparel, we work to make delivery clear, dependable, and easy to understand. This Shipping Policy explains how orders are processed, when they are expected to arrive, how tracking works, and what to expect for domestic and international delivery.
Quick Reference
| Topic | Summary |
|---|---|
| Order processing | 1–3 business days |
| U.S. standard transit | 5–10 business days after processing |
| International transit | Approximately 10–20 business days, depending on destination and customs |
| Delivery estimates | Estimates only; not guaranteed |
| Tracking | Sent by email after shipment |
| Late shipment inquiry | Contact us if an order has not arrived within 20–25 business days after shipment |
| Shipping contact | support@slaydapparel.com or +1 (412) 430-2077 |
1. Processing Time
Please allow 1–3 business days for our team to inspect, prepare, and package your order for shipment. Processing time begins after the order is successfully submitted and payment is confirmed.
Orders placed on weekends, holidays, or after any applicable daily fulfillment cutoff may begin processing on the next business day. The current order cutoff time, if applicable, will be shown at checkout or communicated by our support team.
Processing time is separate from transit time. The estimated total delivery time is the processing time plus the carrier’s transit time.
2. Shipping Methods and Rates
Available shipping methods, destinations, and rates are shown at checkout based on the delivery address, package details, and available service options.
For U.S. orders, standard transit is estimated at 5–10 business days after the 1–3 business-day processing period. Any free-shipping threshold, flat-rate amount, expedited option, or product-specific shipping restriction will be displayed at checkout before you complete your purchase.
3. International Shipping
International shipping availability, rates, and delivery estimates depend on the destination country, package details, and available carrier services. Where international shipping is available, estimated transit is approximately 10–20 business days after processing, although customs and local delivery may take longer.
Tracking visibility may change after a shipment is transferred to a local delivery partner. Customers should use the tracking link provided in the shipping confirmation and contact the applicable carrier for the most current movement details.
4. Customs, Duties, and Taxes
For international orders, the recipient may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges are not controlled by Slayd Apparel and may not be included in the product price or shipping charge shown at checkout.
Because import rules vary by country, please check with your local customs authority before placing an international order. Refusal to pay destination charges may result in delivery delays, return-to-sender fees, or other costs.
5. Shipment Origin and Fulfillment
Orders may be fulfilled from the location or fulfillment partner assigned to the product and destination. The applicable shipment origin and carrier information will appear in the shipping confirmation when available.
6. Tracking and Shipment Notifications
After your order ships, we will send a shipping confirmation email containing the available tracking number, carrier information, and tracking link. You may also track your order through the Order Tracking page when the required information is available.
Please make sure your email address and shipping information are accurate at checkout. If you do not receive a shipping confirmation after the stated processing period, contact us at support@slaydapparel.com.
7. Delivery Estimates and Delays
All delivery dates and timeframes are estimates only and are not guaranteed. Delivery may be affected by weather, carrier operations, customs inspections, peak-season volume, holidays, incomplete address information, or other events outside our reasonable control.
Carrier delays are outside our direct control. If your order has not arrived within 20–25 business days after shipment, contact us with your order number and tracking information so we can review the shipment status and assist where possible.
8. Address Accuracy
Please provide a complete and accurate delivery address, including your full name, street address, apartment or unit number where applicable, city, state or province, ZIP or postal code, country, and a reachable phone number if requested at checkout.
Slayd Apparel is not responsible for delays, failed delivery, returned shipments, or additional shipping charges caused by an incorrect, incomplete, illegible, or outdated address provided by the customer. If a package is returned to us, additional shipping charges may apply before it can be sent again.
9. Multiple Addresses and Special Addresses
Each order may be shipped to one delivery address. If you need items shipped to multiple addresses, place separate orders or contact us before ordering.
PO Box, APO/FPO, rural, and other special addresses may be subject to carrier or product restrictions. Contact us before placing an order if you need delivery to a special address.
10. Damaged or Defective Items Upon Arrival
If your package or item arrives damaged or defective:
- Take clear photographs of the outer packaging, shipping label, inner packaging, and item.
- Contact support@slaydapparel.com or +1 (412) 430-2077 as soon as possible and, where practical, within 48 hours of delivery.
- Keep the original packaging and shipping materials until we confirm they are no longer needed.
- Include your order number, tracking information, and photographs.
We will review the information and work with you on an appropriate replacement, refund, or other resolution under our Return & Refund Policy.
11. Contact Information
For shipping questions, tracking assistance, or delivery concerns, contact:
Slayd Apparel
748 E Warrington Ave, Pittsburgh, PA 15210, USA
Email: support@slaydapparel.com
Phone: +1 (412) 430-2077
12. Policy Consistency and Updates
This policy should be read together with our Return & Refund Policy, Payment Policy, Privacy Policy, and Terms of Service. If our shipping practices change, we will update this page and revise the “Last Updated” date.

